Hollywood Tumbler - 20 oz. - Customizable

Love the tumbler and the new upgraded top however I ordered extra tops that were clearly labeled for the Hollywood and they didn't fit at all. When I tried to reach out to the customer service agent I was in touch with - due to the slowness of receiving my full order, to let him know that the tops didn't fit, he did not respond. So I have paid for 2 tops plus tax and shipping and can't use them. So thumbs dodwn on trying to return or refund, positive on the customized Black Rhinestone Hollywood tumbler with a message, which I had added to the cup - and probably contributed to the shipping delay. Leave yourself enough time - 2-4 weeks to receive your order (ugh!). The good news was that I gave to a recent nursing school graduate and she LOVED IT!!! The message on the tumbler said, "She thought she could so she did", it was a Great gift. Just don't expect to get a response about receiving the wrong item, being reimbursed for a wrong item or being able to return it.

I like my cup, but I did not appreciate you sending a black widow spider (the size of a quarter) with my order. I opened the box and took the boxed cup out and cared the box with the paper still in it. I took the paper out so I could break the box down. Leo and behold to my surprise was a black widow spider 🕷️

The products I purchased are excellent.. I went on line looking for a replacement lid for my tumbler that I already had and came across your company. The lid was exactly what I needed. While looking at your products I came across the cancer awareness symbol so I ordered the tumbler. It looks beautiful. Thank you!