At MyBevi, we create exceptionally made products that are covered against manufacturers defects. If you feel your product is defective and would like to make a claim, please visit our Warranty page for more information.

Visit our Contact Us page here for the phone numbers and email addresses to best reach us, as well as our contact form.

To be the first to know about the latest MyBevi promotions, join our newsletter by entering your email address at the bottom right side of our homepage. You can also follow us on our Facebook, Instagram and Twitter social media pages for exclusive promotions!

Yes! You can visit the CUSTOM section to personalize many MyBevi products with laser engraving. CORPORATE ORDERS: If you would like to order a bulk quantity of any of our customizable items with a company or corporate logo, please inquire at sales@mybevi.com for a detailed quote.

We recommend hand washing for all of our products, including their lids. Be sure to check and follow the care instructions that came with your product to ensure proper care.

Hand wash all parts using warm soapy water and bottle/dish brush. Use only mild soaps that do not contain bleach or chlorine. Gaskets from most lids can be removed and soaked in a 50/50 mix of vinegar and water before cleaning with warm soapy water. Be sure all parts have fully air dried after each cleaning.

If your order from mybevi.com arrived with a damaged or incorrect product, please reach out to our customer service team using our Contact Us page.

*Only new, unused products with their original packaging ordered through www.mybevi.com are eligible. Products purchased through other online retailers outside of mybevi.com need to be returned through the original point of sale. Products purchased at a retail location should be returned to the place of purchase.

If you wish to return an unwanted item purchased directly through www.mybevi.com, it can be returned for a refund. Original and return shipping charges are non-refundable.  Items must be returned in new, unused condition with original packaging. Learn more in the Returns section of our Warranty Policy.

MyBevi cannot assume responsibility for packages suspected stolen after being confirmed delivered by the carrier. Please contact the carrier to try to resolve the issue.

Orders are shipped to the exact address entered when you check out, and are never altered by MyBevi. Be sure to double check your address information is correct before placing your order. MyBevi cannot be held responsible for packages delivered to an incorrect or incomplete address entered at checkout. Please contact the carrier to try to resolve the issue.

We currently offer shipping inside of the US only. If you have questions or special requests, please contact us here.