Hollywood 20 oz Premium Insulated Bling Rhinestones Tumbler

I have left several messages referring to the fact that the lid with built in straw is defective on several of the Hollywood Bevis I have purchased. The gentleman who answers the recording has yet to respond. Very disappointing as the containers are so very pretty and I would have expected a much better customer care response. I do not know how to fix the issue with the lids.

Awesome as always, I have ordered at least 20 of these and each one has been perfect.

Stones are sharp and I had trouble working with the company to return so I am stuck with them.

Stones are sharp and I had trouble working with the company to return so I am stuck with them.

I bought it as a gift for my daughter in another state. I asked her if it was made well (and specifically whether or not the rhinestones looked "cheap"), and she said it was made very well and she loves it, especially the fact that it's purple.